Airman & Family Readiness Center

The Airman & Family Readiness Center (A&FRC) plays a critical role in personal and family readiness, helping to prepare Team Hill and their families to meet ever increasing mission demands.

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Air Force Aid Society (AFAS)

The Air Force Aid Society supports Airmen and enhances the Air Force mission by relieving emergency financial distress, helping Airmen and their families achieve their educational goals, and improving their quality of life through proactive programs.


Air Force Aid Society recognizes many Air Force families have faced extra expenses resulting from school closings due to the COVID-19 pandemic. If you are an Air Force family experiencing financial hardship and facing difficulty paying the additional costs associated with purchasing home school supplies and equipment for the fall 2020 academic year, we can help! For a limited time, we are offering a one-time $250 grant to eligible Air Force families with a financial need to help with virtual schooling costs for school supplies of their dependents in grades K through 12.

· Active Duty Airmen, AF Reserve (AFR) and Air National Guard (ANG) on continuous Active Duty orders for more than 15 days under Title 10, Air National Guard AGR (Full-Time, Title 32, 502(f) only) and Retirees and Widow(er)s WITH Dependent(s) listed in DEERS in grade K-12

To access application -

Virtual Schooling Grant applications will be available Sept 1st at 8am EDT
· Eligible AFR, ANG and ANG AGR must attach a copy of active duty order.
· Spouse applying must attach a copy of POA.

· Applications will be submitted to Air Force Aid Society HQ for review.
· Applications must be complete and all documents received at AFAS HQ before request can be approved.
· Once approved, the application will be forwarded to an Airman’s local Airman & Family Readiness Center. The applicant will be contacted by the Center to schedule an appointment.
· Approved applicants who are not within 50 miles of an AF installation will have assistance completed by HQ AFAS and a check will be mailed to the applicant’s home address.
· For questions, contact your local Airman & Family Readiness Center, send e-mail to or call 703-972-2650, option #6.
· If you are having problems with the member portal or need a password reset, contact the IT Dept. at 703-972-2650, option #5.

AFAS loan services include

  • Apply online at Once application is complete, call the A&FRC center at 801-777-4681 to make an appointment.
  • AFAS Standard Assistance may be either a no-interest loan or grant. It is intended to stabilize financial emergencies such as basic living expenses (rent, utilities, food), funeral expenses, pay/allotment problems, disasters, vehicle repair, etc. A budget is required and payment is made to the final vendor/recipient (i.e. landlord for rent, mechanic for car repairs, etc.).
  • The Falcon Loan is a no-interest loan to provide Airmen with expedited financial assistance up to $1,000. This loan is intended for emergency situations such as rent or utility bills, child care, vehicle expenses, etc. Less information is required to apply.
  • Emergency travel does not require an appointment if short notice. Please contact the A&FRC at 801-777-4681 for more information on emergency travel procedures.
  • For after-hours emergencies/travel that cannot wait until the next duty day, or if you are not within 50 miles of a military installation, please contact the American Red Cross at 877-272-7337. Look for AFAS or other military relief agency locations near you.

AFAS Programs

  • AFAS Education Support – Offers college grants, scholarships, and supplemental education loans to eligible Air Force dependents/spouses. The Arnold Education Grant Program is the most popular with $500 to $4,000 grants awarded each year based on student financial need. The grant application process opens in January and closes in April. Get more information on the AFAS Education Support page.
  • Give Parents a Break Childcare – Offers eligible families a monthly child care break for a few hours away from the stresses of parenting during deployments, remote tours, extended working hours, etc. For more information check out the Give Parents a Break section on the Child Development Centers page. The latest schedule is here.
  • Child Care for PCS Program – Provides assistance for families in the process of a PCS move to/from Hill AFB. AFAS pays up to 20 hours child care (per child) in certified Family Child Care homes on and off base. Stop by the A&FRC for a voucher (must provide orders) and find a provider on the Family Child Care page.
  • Car Care Because We Care – Provides a voucher to a deployed/remote military member’s spouse for an oil change and safety check on their primary vehicle. Please contact the A&FRC at 801-777-4681 for additional information.
  • Bundles for Babies – Teaches parents basic parenting and financial skills to help them care and budget for their new baby. After completing the class, eligible parents will receive an AAFES gift card to help purchase some baby essentials. See our Schedule.

Casualty Assistance Services and Survivor Benefit Plan (SBP)

Casualty Assistance Services

The Air Force Casualty Services Program’s primary goals are to provide prompt, accurate reporting, dignified and humane notification, and efficient, thorough, and compassionate assistance to the next of kin for as long as needed. The Casualty Assistance Representative (CAR) works closely with commanders at all levels to ensure the success of the program. The CAR works closely with survivors of retired Air Force members to ensure potential benefits are explained and applied for. The CAR provides limited casualty services to members of sister services, certain foreign nationals, and civilians.

Air Force Families Forever and Goldstar Members Program

“Once a part of the Air Force family, always a part of the Air Force family.”

Air Force Families Forever (AFFF) is a long- term aftercare program established to provide proactive outreach to family members who have lost a loved one that was serving on Active Duty in the United States Air Force at the time of death. Air Force Families Forever takes a proactive approach to provide outreach, resources, support and information to help surviving family members adapt to life without their loved one.

Air Force Gold Star Airmen fall under the umbrella of the AFFF survivor support program but are further defined as Active Duty status or Active Duty for training status who lost their life on or after 18 September 1947 while engaged in action against enemy of the US as part of a peacekeeping effort. Gold star surviving family members have access to outreach, support, resources and information under the Air Force Families Forever survivor support program.

How AFFF can help…

- Referrals for private & group counseling
- Sources for support in the local community
- Information on Tragedy Assistance Program for Survivors (TAPS)
- Books and literature to help with coping and bereavement
- Resources and pastoral care
- Help with Veteran’s benefits
- Questions about entitlements

Survivor Benefit Plan (SBP)

The SBP protects a portion of the income a retiree receives and makes it payable to a surviving spouse or eligible children after death. SBP protection is provided for all active duty service members at no cost. If an active duty service member with a spouse and/or children dies, dependents will continue to receive 55% of the retirement income they would have received. At retirement, service members must elect to continue SBP coverage. After retirement the government subsidizes a portion of the cost for SBP protection, but the service member is required to pay a share of the premiums equal to roughly 6.5% of the amount protected. For more information, please call our Survivor Benefit Plan Counselor at the A&FRC at 801-777-4681 or access the Defense Finance and Accounting website at If you are soon to retire and would like to generate an estimate of retired pay versus SBP costs please visit the cost estimator at Recent changes have been made to the Survivor Benefit Plan child-annuity recipient re-certification process. An article on the subject is also available at this link.

Exceptional Family Member Program-Family Support (EFMP-FS)

The Airman & Family Readiness Center Exceptional Family Member Program-Family Support (EFMP-FS) is available to ensure each military family with a special needs family member receives comprehensive coordinated family support through the military and/or civilian community.

  • Information and Referral/ Resources
  • Informational Workshops & Family Events
  • Relocation & Financial Assistance
  • Early Intervention & Special Education Information: Utah Parent Center (UPC)
  • AF EFMP Respite Information - The Air Force recognizes that parents with children with special needs need a break, and have partnered with Child Care Aware of America to create a respite child care program for military families. Respite Child Care is designed for active duty Airmen who have children enrolled in EFMP and diagnosed with moderate or severe special needs. Respite child care is provided to eligible families at no cost to the family. Eligible families may receive up to 40 hours of respite care per month for each eligible child (up to 18 years old). Please contact your EFMP-FS Specialist at the A&FRC for more information.

Hill EFMP Quick Reference Guide

Personal and Work Life Program

The Airman & Family Readiness Center Personal and Work Life Program is designed to provide information and referral for on base and community resources, programs, and services in areas including communication, relationships, parenting, personal growth and development, work life, and family readiness.

Commonly Utilized Resources

  • Military and Family Life Counselors (MFLC): Free in-person confidential counseling is available for adults, children and families through the Military and Family Life Counseling Program. This non-medical counseling is available to help members of the military community to build life skills and cope with the unique challenges of military life. Call A&FRC for assistance in contacting an MFLC: 801-777-4861

  • Hill AFB Family Advocacy & New Parent Support Program (Hill AFB Family Advocacy and New Parent Program Facebook)

    • Family Advocacy Program 801-777-3497: Works to prevent domestic abuse and child abuse and neglect by providing education and awareness programs

    • New Parent Support Program 801-777-0634: The program offers home visitation, parenting education, and other services to help young families provide a safe and nurturing environment for children under 3 years of age

  • Military OneSource ( Military OneSource is your central hub and go-to-place for the military community.

  • 211 ( Your instant resource for crisis and emergency, disaster assistance, food, health, human trafficking, jobs, support and much more.

  • Healthy Relationships Utah ( Healthy Relationships Utah offers free research-based relationship education courses throughout the state of Utah as part of Utah State University Extension.

  • Heart Link is a biannual event offered by the Airman & Family Readiness Center. The goal of Heart Link is to increase spouses’ awareness of the AF mission, customs, traditions, protocols and available resources and services. This allows them to capitalize on the availability of on- and off-base community resources, helping to strengthen military families and enhance mission readiness. Please contact the A&FRC at 801-777-4681 for scheduled dates.

  • Key Spouse Program: The Key Spouse Program is an official unit/family program designed to enhance readiness and establish a sense of Air Force community. Your Key Spouse will serve as an ongoing community connection at all times and especially across the deployment cycle. Contact the A&FRC at 801-777-4681 to locate your Key Spouse.

Childcare Preschool 2018

Utah Bucket List - 2019

Personal Financial Readiness Program

The Airman & Family Readiness Center offers information, education, and personal financial counseling to help individuals and families maintain financial readiness and build resiliency in preparation for life’s various financial situations.

Financial Education Workshops Include

  • Blended Retirement System
  • Thrift Savings Plan
  • Budgeting/Spending Plan
  • Ditch the Dorm
  • Investing
  • Financial transitioning, credit reports/scores, projected post separation budget (as part of 5 day TAP workshop)
  • Monthly Financial Lunch-n-Learns
  • Military Saves Week (various topics taught)
  • Miscellaneous other topics throughout the year
  • We can conduct briefings at your unit as well

One-on-One Financial Counseling Provided for the Following

  • Budgeting/Spending Plan
  • Managing credit and debt problems
  • Moving out of the dorm financial analysis
  • Pulling/reviewing credit reports
  • Blended Retirement System
  • Thrift Savings Plan
  • Saving
  • Investing
  • Car Buying

Personal Financial Counselor

(Part of the Military Family Life Financial Counselor Program)

The PFC can provide one-on-one confidential personal financial counseling to help you and your family manage finances, resolve financial problems and reach long-term goals such as getting an education, buying a home or planning for retirement. Email: or call 801-360-6725 to schedule an appointment.

First Duty Station Financial Information

Per AFI-36-3009, A&FRC will provide mandatory first duty station officer and enlisted personnel information to maintain financial stability and reach financial goals.

-First Duty Station Enlisted (FTAC Financial Workshop): (Mandatory for first duty station enlisted)

As part of the briefing: Car Buying, BRS & TSP, Financial Management, Budgeting and Investing

First Duty Station Enlisted Handouts

-First Duty Station Officer Financial Briefing (Mandatory for first duty station officers)

As part of the briefing: BRS & TSP, Credit Management, Budgeting and Investing

First Duty Station Officer Handouts

*Active duty, Reserve, Guard, retirees and dependents are eligible to receive our services.

Contact us at 801-777-4681 to receive information, schedule an appointment or register for a workshop.



Relocating to a new base and community is a normal part of military life. However, this can be a stressful experience even for those who’ve done it multiple times. Your Airman & Family Readiness Center has a Relocation Assistance Program which is part of a large network of resource partners that are available to help make every PCS move go as smooth as possible. Regardless whether you’re arriving or departing, we’re here to help you. If you
have questions or would like additional information about the Hill AFB Relocations Assistance Program please call us at 801-777-4681.

Relocations Assistance

  • Base Newcomer Orientation
  • First Term Airman Newcomer Orientation (FTAN)
  • Hill Executive Leadership Level Orientation (HELLO)
  • Spouse Information Fair
  • Relocation literature, handouts, and resources
  • Sponsorship Program Resources

Online Resources

Whether you’re moving overseas or across the country, you’ll want to get to know your new community using the Military Installations information tool. Through this site you can learn all about military installations as well as the surrounding communities. Here are just
a few examples of the information available to you:

  • Compare the cost of living and other statistics between communities
  • Locate available jobs and quality schools
  • Explore neighborhoods
  • Use salary comparison tools and moving calculators

Get moving with even more helpful resources:

Military Youth on the Move
Military OneSource
Pet travel

    Utah Bucket List


Employment Program

Employment readiness supports service members, civilians and family members achieve both short and long-term employment by providing job search assistance and referral services for employment opportunities.

Services focus on:

  • Transitional Career Counseling
  • Further Education
  • Job search, Interviewing & Dress for Success
  • Federal & General Resume Reviews
  • Fundamentals of Salary Negotiation
  • Evaluating Job Offers

Additional services for military spouses include:

  • Spouse Education and Career Opportunities (SECO)
    The Department of Defense Spouse Education and Career Opportunities program provides education and career guidance to military spouses worldwide and offers comprehensive resources and tools for all stages of your career progression.
  • Military Spouse Employment Partnership (MSEP)
    Embedded with SECO, MSEP allows military spouses to search for jobs from thousands of employers who are dedicated to recruit, train, hire, promote and retain military spouses.
  • Military One Source
    Whether you are a service member thinking about a college degree, a military spouse wanting to connect with a network of military-friendly employers or a parent hoping for a smooth school transition for your child, Military OneSource offers practical information and resources for pursuing education goals and achieving career aspirations
  • My Career Advancement Account (MyCAA)
    The MyCAA Scholarship is a workforce development program that provides up to $4,000 of tuition assistance to eligible military spouses. The scholarship helps with licenses, certificates, certifications or associate degrees necessary to gain employment in high demand and portable career fields.
  • Air Force Aid Society (AFAS) Spouse Employment Grant
    Each year, the Air Force Aid Society in partnership with the Airman & Family Readiness Center, provide scholarship grant opportunities to a select number of military spouses to earn certifications in portable careers. Previous opportunities include Certified Nursing Assistant (CNA), Emergency Medical Technician (EMT), Phlebotomy and Paralegal. Information and applications are made available in late February. Please call the Airmen & Family Readiness Center for more information 801-777-4681.

    Reimbursement for Relicensure and Recertification

    FAQ Spouse Relicensure and Recertification

    Military Spouse Preference Fact Sheet

    Utah Spouse Licensure

    Utah Job Outlook

    Hill AFB Spouse Employment Guide

Voting Assistance Program

If you are assigned to Hill AFB or in the local area and looking for voting information, you can receive direct assistance by visiting the Installation Voting Assistance Office located within the Airman & Family Readiness Center (Bldg 150), 801-777-4681. Our direct email is

Federal Voting Assistance Program
Download Fillable Federal Post Card Application (FPCA) – Form 76
View FPCA Instructions – Form 76
Federal Write-In Absentee Ballot (FWAB) – Form 186
Upcoming Elections
National Mail Voter Registration Form (NVRF)


Volunteer Program

The base-wide Volunteer Resource Program is designed to connect service members, spouses, and other family members with volunteer agencies who are ready to recruit, train, place, and recognize volunteer services. Volunteers have the opportunity to experience new things while giving back to the community and/or helping others. Volunteers have a tremendous impact on the well-being of AF communities and the day-to-day lives of military members and their families world-wide. The value of volunteerism is unmeasurable… how can you put a value on ordinary people doing extraordinary things?

Get started by referencing the attached Hill AFB Volunteer Resource Guide for ongoing and seasonal opportunities for base agencies. Recognizing the importance of volunteerism, childcare funding may be available through Air Force Aid Society. If you have additional questions or would like to advertise for your organization, please contact the Volunteer Program Manager at 801-777-4681. If you have additional questions for off-base volunteer agencies, please visit

   Hill AFB Volunteer Resource Guide

Transition Assistance Program (TAP)

Through individual counseling, workshops and seminars, the Transition Assistance Program (TAP) is an outcome-based program that bolsters opportunities, services, and training for transitioning service members in their preparation to meet post-military goals. Through the transition process, individuals identify their skills, learn to search the job market, and successfully market themselves to quickly secure employment in the civil sector. Spouses are highly encouraged to attend all TAP components.

A retiree should engage 24-20 months prior to date of retirement and a separatee must start the TAP process as early as 18-15 months prior to separation. The intent of starting earlier is to allow members to be more proactive in the process and to take ownership of their transition.

Any member that has been identified for early separation including legal, administrative, medical evaluation board (MEB), Palace Chase or Palace Front, or other requirements should start the TAP process the moment the INTENT to discharge early is known.

Any member assigned to deploy must immediately complete both Initial Consultation and Preseparation Counseling prior to actual deployment if they will fall below 365 days from date of separation during deployment.

Initial Counseling (IC)

Individualized initial counseling (IC) between the service member and a TAP counselor begins the transition process. Service members will complete their personal self- assessment tool to identify and discuss their unique needs of the transition process during the IC appointment. This congressionally mandated session must be completed NLT 365 days prior to date of separation.

Pre-Separation Briefing

The Pre-separation Counseling (PRESEP) is an informational briefing designed to provide members with the knowledge, resources and assistance available so they can make an informed decision regarding their separation or retirement options and will also review various veteran service related benefits. The briefing is congressionally mandated and required to be completed NLT 365 days prior to date of separation. This briefing is a prerequisite to the TAP workshop and must be completed prior to TAP Workshop attendance.


Capstone is a mandatory component of the Transition Assistance Program and must be completed NLT 90 days prior to date of separation. The purpose of Capstone is to evaluate member’s preparedness to successfully transition from a military to a civilian career. Counselors will meet with the member individually to verify Career Readiness Standards (CRS) have been completed. Individual Career Readiness Standards are the members responsibility, and can be verified on the EFORM by accessing

In addition to all TAP requirements, service members will also receive access to a Statement of Benefits resource guide provides you with an overview of the benefits and services you may have earned, as well as resources available to assist you in obtaining your benefits. For access, please visit

Transition Assistance Program Workshop

During TAP, members receive information and tools that will help them be successful and thrive after their military careers. During this workshop you will learn to identify your current skills and abilities and how they translate to a variety of occupations outside of the military. You will learn to assess your future career goals and plans, identify needs, develop a financial spend plan and project your budget for transition. Additionally, you will be provided resources and training to analyze and search the current employment markets, effective interviewing, and dressing for success.

The Veterans Administration (VA) Benefits and Services briefing will be provided by a Veteran Affair’s representative. During the VA Benefits and Services briefing, an overview of GI Bill Benefits, disability claims process, VA healthcare, Vocational Rehabilitation and other veteran benefit entitlements will be covered.

Optional two day tracks are also a component of the TAP program, allowing members who seek additional assistance to gain resourceful information. These tracks are typically assigned according to tier selection, but may also be available to members as an optional resource. These two day tracks must be scheduled before Capstone completion.

Accessing Higher Education Track (AHE)

This track is facilitated by the base education office and offered upon request as an additional resource to help individuals who plan to focus on their academic goals. This track helps members prepare for college life, transfer credits, explore how college credits may be gained for military training and experience, research schools and financial assistance and how to complete an application to the school.

Vocational Track

This track is facilitated by the Department of Labor (DOL) and offered upon request as an additional resource for individuals seeking alternate career paths through certification, licensing and apprenticeship. This track offers a unique opportunity to identify skills, increase awareness of training and credentialing programs, and develop and action plan to achieve career goals. This will include a variety of individual assessments to help members identify interests and aptitudes to help target a variety of tailored job recommendations based on results.

Entrepreneurship Track

This track is facilitated by the Small Business Administration and offered upon request as an additional resource for individuals seeking development in a small business or franchise. Through this track, individuals explore entrepreneurship opportunities, develop a business plan, explore key elements to sustain a business, as well as provide additional resources throughout the community.

TAP prepares participants to

TAP Workshop Information


Monday & Tuesday
0730 - 1630

0730 - 1330

Thursday & Friday
0730 - 1630

Saturday & Sunday

* Closed On AFMC Family Days and all Federal Holidays


5837 D Ave. Bldg. 150



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